Thursday, June 17, 2010

Bad Central Vacuum Motor - Potential Fire Hazard

Our service technicians just came back from a service call. Our customer was complaining of an electrical smell after seeing sparks / flames shooting out of her central vacuum system. We advised her before arriving to unplug it immediately. Sometimes we are able to save the central vacuum motor but more than often it is safer to replace the motor or complete central vacuum unit.

We wound up installing a brand new DrainVac central vacuum system. The customer could not believe how much quieter and much more powerful her new vacuum was. She felt more comfortable to replace the system rather than repair the old one. The old system which she owned for over 15 years; a NuTone CV450 (no longer in production).

We went into great detail on how energy efficient these units are… not only will she be saving on electricity bills but, she will be cleaning the house much faster and with less effort.

Our customer initially complained that her original builder never gave her the option of selecting the central vacuum system herself. She felt that he just dumped the system because he got a good buy and claims it never really worked that good from the start.

She was extremely pleased with our fast service and job well done.

Bad Central Vacuum Motor - Need a Replacement